Press Release


Synaptix Systems Delivers Enterprise Web Portal Management Strategy for $14B Multinational Automotive Manufacturer

ALISO VIEJO, California – June 29, 2002 – Synaptix Systems Inc., a strategy and solutions firm that helps clients improve business performance, today announced the delivery of an enterprise web portal management strategy for a $14B Japanese multinational automotive manufacturer.

Synaptix Systems has collaborated with client management to define an enterprise web portal management & technology strategy that delivers standardized and robust web portal infrastructure via consolidation & unification of disparate portal technologies. Synaptix has also generated an information technology organizational alignment strategy and assisted the $14B Japanese multinational automotive manufacturer with implementation under a customer-focused program-based service delivery model.

“We are extremely pleased to be a key partner in our client’s efforts to align technology, organization and customer strategy”, states Synaptix Systems President & CEO Heath Hawker.

Synaptix resources have also successfully managed (and helped the client’s management establish governance structure for) several key ongoing programs, including:

  • Development and maintenance of consumer-facing web portal properties handling 100M+ page views per month
  • Engineering and enhancement of a corporate intranet for communicating effectively with the employee workforce
  • Integration and enhancement of a mission-critical corporate extranet web portal providing customer/inventory/sales data and management tools to 200+ dealer entities

With Synaptix Systems’ help, the $14B multinational automotive manufacturer has realized a significant cost savings due to enhanced operational effectiveness via well-communicated business processes and simplified, easier-to-manage web portal infrastructure. The production system defect rate has improved 25% and operating expenses have decreased 30% for restructured organizations. Furthermore, the client’s internet customer experiences have been enhanced, as evidenced by improved portal site ‘stickiness’ metrics.

Synaptix Systems provides strategic consultative value and information technology governance solutions that drive significant return on investment through process improvement and program/project management office implementation & optimization. The company’s approach to planning and delivering project value has yielded a sound track record of client satisfaction. Recognized for a common sense client advocacy approach and rigorous delivery methods, Synaptix has developed long-term relationships founded on continuous value creation.

About Synaptix Systems Inc.
Synaptix Systems Inc. has its corporate headquarters at 30211 Avenida de las Banderas, 2nd Floor, Rancho Santa Margarita, CA 92688. Synaptix Systems can be reached at 949-888-6640, or by email at

All company, brand or product names are registered trademarks or trademarks of their respective holders. This press release may include forward-looking statements, including statements regarding the company's product development plans, which are subject to change. The actual results may differ materially from those described in any forward-looking statement.