Press Release


Synaptix Systems Delivers Information Technology Portfolio Management Solution for $34B Financial Services & Insurance Customer

ALISO VIEJO, California – October 31, 2006 – Synaptix Systems Inc., a leading strategy and solutions firm that helps clients understand & maximize return on their information technology (IT) and project investments, today announced the delivery of an engagement that will dramatically improve a Fortune 500 insurance client’s Program/Portfolio Management capability.

Anticipating a 40% increase in customer volume in 2007 (largely due to the acquisition of another insurer), Synaptix Systems’ customer was looking to mature its IT Portfolio Management processes and tools, with a view toward devoting its limited resources to the top priority programs/projects. The company did have a Program Management Office (PMO) in place with considerable Project Management and Business/Systems Analysis resources, but was missing an executive-level view into its project portfolio’s performance along financial, scheduling and scope lines. Additionally, the client lacked an efficient and effective mechanism for prioritizing potential and in-progress projects.

Synaptix Systems partnered with the client’s leadership team to develop and implement a refined Portfolio Management capability that would address these issues. By clearly defining the desired metrics, key performance indicators (KPIs) and reports to enable portfolio-based decision-making, Synaptix Systems was able to help the client establish a foundation from which to identify gaps in current PMO processes and systems. The team then performed a gap analysis against portfolio management products available in the marketplace and identified a best-fit solution. The client’s management team also relied on Synaptix Systems to assist with implementation of the system and with providing key Program/Project Management and Analysis resources on an ongoing basis.

“We are pleased to have helped our client improve its PMO & IT performance, especially with the staggering growth curve the company is challenged with for 2007 and beyond”, states Synaptix Systems President & CEO Heath Hawker. “By leveraging better processes and intelligence about company investment in the IT project portfolio, the company will be better positioned to continue to hold onto its competitive advantage in a growing market”.

Synaptix Systems’ client is targeting an aggregate return on IT project investment of 30+% for projects in the 2007 portfolio, an ROI supported by the company’s ability to better and more proactively manage the project portfolio.

Synaptix Systems provides strategic consultative value and information technology governance solutions that drive significant return on investment through process improvement and program/project management office implementation & optimization. The company’s approach to planning and delivering project value has yielded a sound track record of client satisfaction. Recognized for a common sense client advocacy approach and rigorous delivery methods, Synaptix has developed long-term relationships founded on continuous value creation.

About Synaptix Systems Inc.
Synaptix Systems Inc. has its corporate headquarters at 30211 Avenida de las Banderas, 2nd Floor, Rancho Santa Margarita, CA 92688. Synaptix Systems can be reached at 949-888-6640, or by email at

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