FOR IMMEDIATE RELEASE
Synaptix Systems Provides Information Technology Project Management Leadership for $20B Entertainment Industry Customer’s Sales & Marketing Partnership with AT&T
LADERA RANCH, California – May 30, 2009 – Synaptix Systems Inc., a leading strategy and solutions firm that helps clients understand & maximize return on their information technology (IT) and project investments, today announced the successful project management of a key phase in the overall systems delivery of a $20B Entertainment industry client’s joint sales & marketing initiative with AT&T.
Synaptix Systems’ client and AT&T have embarked on a partnership to drive sales of both companies’ products and services via AT&T’s retail stores. Because both companies’ offerings feature a subscription-based service, the co-marketing partnership is somewhat simplified and logical for the consumer and for the companies. The co-marketing arrangement, however, mandates that both partners make a host of changes in their sales, marketing, order management, provisioning, billing and other systems to accommodate the new offering.
Synaptix Systems provided critical Information Technology (IT) Program/Project Management expertise for its Entertainment customer in successfully launching Phase 1 of the partnership effort, which encompassed a series of changes to the Synaptix client’s Order Management System (OMS) and training of 50,000+ customer service representatives (CSRs) on the use of the modified OMS.
Synaptix Systems has now been retained to deliver Program/Project Management services for Phase 2 of the co-marketing initiative, which is targeted for completion in early 2010. This phase will deliver a new system for CSR use; a system that features discrete system components from each partner company and has some “shared” customer relationship management (CRM) functionality.
“We are excited to have supported our client in advancing a key strategic relationship by delivering on important partnership commitments”, states Synaptix Systems President & CEO Heath Hawker. “I am confident that we will continue to drive value into Phase 2 and beyond”.
Synaptix Systems provides strategic consultative value and information technology governance solutions that drive significant return on investment through process improvement and program/project management office implementation & optimization. The company’s approach to planning and delivering project value has yielded a sound track record of client satisfaction. Recognized for a common sense client advocacy approach and rigorous delivery methods, Synaptix has developed long-term relationships founded on continuous value creation.
About Synaptix Systems Inc.
Synaptix Systems Inc. has its corporate headquarters at 30211 Avenida de las Banderas, 2nd Floor, Rancho Santa Margarita, CA 92688. Synaptix Systems can be reached at 949-888-6640, or by email at email@example.com.
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